Privacy Policy

Welcome to Rabona Casino. This Privacy Policy explains how Rabona Casino online collects, uses, protects, and shares your personal information when you access our services through rabona casino login, participate in gaming activities, or interact with our platform in Italy.

By using casino Rabona services, you acknowledge that you have read, understood, and agree to this Privacy Policy. We are committed to protecting your privacy in compliance with the General Data Protection Regulation (GDPR) and Italian data protection laws.

1. Data Controller Information

Rabona Casino operates as the data controller for all personal information collected through our online casino platform. We are responsible for ensuring that your data is processed lawfully, fairly, and transparently.

Contact Details:

• Company: Rabona Casino Italia
• Email: privacy@rabonacasino.com
• Data Protection Officer: dpo@rabonacasino.com
• Address: Available upon request for Italian users

2. Information We Collect

When you create a rabona casino login account or use our services, Rabona Casino online may collect the following categories of personal information:

2.1 Account Registration Data

• Full name and date of birth
• Email address and telephone number
• Residential address in Italy
• Username and encrypted password
• Government-issued identification documents (for age verification)
• Tax identification number (where required by Italian law)

2.2 Financial Information

• Payment method details (credit/debit card information, e-wallet accounts)
• Transaction history and deposit/withdrawal records
• Banking information for withdrawals
• Currency preferences

2.3 Gaming Activity Data

• Game preferences and betting history
• Session duration and frequency
• Rabona casino bonus usage and wagering patterns
• Win/loss statistics
• Responsible gaming settings and limits

2.4 Technical and Usage Data

• IP address and device information
• Browser type and operating system
• Cookies and tracking technologies
• Log files and access times
• Geolocation data (to verify Italian jurisdiction)

2.5 Communication Records

• Customer support correspondence
• Live chat transcripts
• Email communications
• Survey responses and feedback

3. Legal Basis for Processing

Rabona Casino processes your personal data based on the following legal grounds under GDPR:

4. How We Use Your Information

Casino Rabona uses your personal data for the following purposes:

4.1 Service Provision

• Creating and managing your rabona casino login account
• Processing deposits, withdrawals, and rabona casino bonus credits
• Providing access to games and rabona online casino features
• Maintaining gaming records and transaction history
• Delivering customer support services

4.2 Legal and Regulatory Compliance

• Verifying age and identity (18+ requirement in Italy)
• Preventing underage gambling
• Conducting anti-money laundering (AML) and know-your-customer (KYC) checks
• Reporting to Italian gambling authorities (Agenzia delle Dogane e dei Monopoli)
• Maintaining records as required by Italian law
• Implementing self-exclusion and responsible gaming measures

4.3 Security and Fraud Prevention

• Detecting and preventing fraudulent activity
• Monitoring for suspicious betting patterns
• Protecting against unauthorized access to accounts
• Securing financial transactions
• Investigating potential terms of service violations

4.4 Service Improvement

• Analyzing usage patterns to enhance rabona casino online experience
• Conducting statistical analysis and research
• Testing new features and games
• Optimizing website performance

4.5 Marketing (With Your Consent)

• Sending promotional offers and rabona casino bonus notifications
• Providing personalized gaming recommendations
• Announcing new games and features
• Delivering targeted advertisements

5. Data Sharing and Disclosure

Rabona Casino Italia may share your personal information with the following categories of recipients:

5.1 Service Providers

• Payment Processors: To facilitate deposits and withdrawals
• Game Providers: To deliver casino games and track gaming activity
• Identity Verification Services: To conduct KYC and age verification
• Cloud Hosting Providers: To store data securely
• Customer Support Platforms: To manage communications
• Analytics Providers: To improve rabona online casino services

5.2 Regulatory Authorities

• Italian gambling regulators (Agenzia delle Dogane e dei Monopoli - ADM)
• Financial authorities for AML compliance
• Tax authorities as required by Italian law
• Law enforcement agencies when legally obligated

5.3 Legal Disclosures

Casino Rabona may disclose your information when required by law, including:

• Court orders or legal processes
• Protection of legal rights and property
• Prevention of fraud or illegal activity
• Emergency situations involving safety

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity, subject to this Privacy Policy.

6. International Data Transfers

While Rabona Casino operates primarily within the European Economic Area (EEA), some of our service providers may be located outside the EEA. When we transfer your data internationally:

• We ensure adequate safeguards are in place (Standard Contractual Clauses approved by the European Commission)
• We verify that recipients maintain appropriate data protection standards
• We conduct transfer impact assessments as required by GDPR
• We limit data transfers to what is necessary for service provision

Your personal information will always be protected to the standards required by European and Italian data protection laws, regardless of where it is processed.

7. Data Retention

Rabona Casino retains your personal data for different periods depending on the purpose:

After the retention period expires, your personal data will be securely deleted or anonymized. Data required for legal compliance will be archived with restricted access.

8. Your Rights Under GDPR

As an Italian user of rabona casino online, you have the following rights regarding your personal data:

8.1 Right of Access

You can request confirmation of whether we process your data and obtain a copy of your personal information stored by Rabona Casino.

8.2 Right to Rectification

You can request correction of inaccurate or incomplete personal data. Update your information through your rabona casino login account settings or contact our support team.

8.3 Right to Erasure ("Right to be Forgotten")

You can request deletion of your personal data under certain circumstances. However, casino Rabona may retain data when required by law (e.g., gambling records, AML documentation).

8.4 Right to Restriction of Processing

You can request that we limit how we use your data in specific situations, such as when you contest the accuracy of information.

8.5 Right to Data Portability

You can receive your personal data in a structured, machine-readable format and have it transferred to another service provider where technically feasible.

8.6 Right to Object

You can object to processing based on legitimate interests or for direct marketing purposes. To stop receiving marketing emails, use the unsubscribe link or adjust your account preferences.

8.7 Right to Withdraw Consent

Where processing is based on consent (e.g., marketing), you can withdraw it at any time without affecting previous lawful processing.

8.8 Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing that produce significant legal effects. Rabona Casino uses automated fraud detection, but you can request human review.

How to Exercise Your Rights

• Email our Data Protection Officer: dpo@rabonacasino.com
• Access account settings through your rabona casino login portal
• Contact customer support via live chat or email

We will respond to your request within 30 days. If we need additional time, we will notify you and explain the reason for the delay.

9. Data Security Measures

Rabona Casino online implements robust technical and organizational measures to protect your personal information:

9.1 Technical Security

• Encryption: SSL/TLS encryption for all data transmission
• Secure Storage: Encrypted databases with restricted access
• Firewalls: Advanced firewall protection and intrusion detection systems
• Secure Authentication: Multi-factor authentication for rabona casino login
• Password Protection: Passwords are hashed and salted using industry-standard algorithms
• Regular Security Audits: Third-party penetration testing and vulnerability assessments

9.2 Organizational Security

• Access controls limiting employee access to personal data on a need-to-know basis
• Confidentiality agreements for all staff handling personal information
• Regular security training for employees
• Incident response procedures for data breaches
• Data protection impact assessments for high-risk processing

9.3 Payment Security

• PCI-DSS compliance for payment card processing
• Tokenization of payment information
• Secure payment gateways certified by financial authorities
• Transaction monitoring for fraudulent activity

10. Cookies and Tracking Technologies

Rabona Casino Italia uses cookies and similar technologies to enhance your gaming experience. For detailed information, please refer to our separate Cookie Policy.

Types of Cookies We Use:

• Essential Cookies: Required for rabona casino login functionality and security
• Performance Cookies: Analyze how you use rabona online casino
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Deliver personalized rabona casino bonus offers (with consent)

Managing Cookies

You can control cookies through:

• Browser settings to block or delete cookies
• Our cookie consent banner on first visit
• Account settings to manage preferences

Note: Disabling essential cookies may affect your ability to use certain features of casino Rabona.

11. Children's Privacy

Rabona Casino strictly prohibits underage gambling. Our services are available only to individuals aged 18 or older in compliance with Italian law.

• We do not knowingly collect data from anyone under 18
• Age verification is mandatory during rabona casino login registration
• Government-issued ID verification is required
• If we discover data from a minor, we will immediately delete it and close the account
• We employ technical measures to detect and prevent underage access

Parents or guardians who believe a minor has provided information to Rabona Casino should contact us immediately at privacy@rabonacasino.com.

12. Third-Party Links and Services

Rabona online casino may contain links to third-party websites, payment providers, or game developers. This Privacy Policy applies only to Rabona Casino.

• We are not responsible for third-party privacy practices
• External sites have their own privacy policies
• Review third-party policies before providing personal information
• Payment processors operate under separate security standards

When you use third-party payment methods or social media features, those providers may collect information according to their own policies.

13. Marketing Communications

If you opt in to receive marketing communications, casino Rabona may send you:

• Promotional offers and rabona casino bonus notifications
• New game announcements
• Exclusive tournaments and events
• Personalized gaming recommendations
• Newsletter updates

Your Marketing Preferences

• Opt-Out: Click "unsubscribe" in any marketing email
• Account Settings: Manage preferences in your rabona casino login dashboard
• Contact Support: Request removal from marketing lists

Even if you unsubscribe from marketing, you will still receive transactional emails related to your account (deposit confirmations, withdrawal notifications, security alerts).

14. Responsible Gaming and Self-Exclusion

Rabona Casino is committed to responsible gaming. Your privacy rights extend to responsible gaming measures:

• Self-exclusion requests are processed immediately
• Self-exclusion records are retained permanently to prevent re-registration
• Data shared with Italian self-exclusion registers as required by law
• Deposit limits and session time data monitored for player protection
• Account closure requests honored with appropriate data retention

For responsible gaming support, contact our dedicated team at support@rabonacasino.com or visit the Responsible Gaming section of our website.

15. Updates to This Privacy Policy

Rabona Casino may update this Privacy Policy to reflect changes in:

• Legal and regulatory requirements
• Business practices and services
• Data protection technologies
• Industry standards

How We Notify You

• Material changes announced via email to your registered address
• Updated version posted on rabona casino online website
• Notice displayed upon rabona casino login
• "Last Updated" date modified at the top of this policy

Continued use of casino Rabona services after updates constitutes acceptance of the revised Privacy Policy. If you disagree with changes, you may close your account.

16. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or your personal data, contact Rabona Casino Italia:

General Inquiries

• Email: privacy@rabonacasino.com
• Customer Support: support@rabonacasino.com
• Live Chat: Available 24/7 through your rabona casino login account

Data Protection Officer

• Email: dpo@rabonacasino.com
• Subject Line: "GDPR Request - [Your Request Type]"

Italian Data Protection Authority

If you wish to file a complaint:

• Authority: Garante per la protezione dei dati personali
• Website: www.garanteprivacy.it

17. Special Provisions for Italian Users

As an operator serving Italian players, Rabona Casino complies with specific Italian data protection and gambling regulations:

Italian Regulatory Compliance

• Licensed by Agenzia delle Dogane e dei Monopoli (ADM)
• Compliance with Italian Gambling Act (Decreto Dignità)
• Integration with national self-exclusion register (Registro Unico degli Interdetti - RUI)
• Mandatory data retention for tax and regulatory audits

Italian Language Rights

• Privacy Policy available in Italian upon request
• Customer support available in Italian
• GDPR requests can be submitted in Italian

Tax Reporting

As required by Italian law, rabona casino online reports certain winnings to Italian tax authorities. This includes your:

• Tax identification number (Codice Fiscale)
• Winnings exceeding reportable thresholds
• Annual gaming activity summaries

18. Consent and Acknowledgment

By creating a rabona casino login account and using casino Rabona services, you acknowledge that:

• You have read and understood this Privacy Policy
• You consent to the collection, use, and processing of your personal data as described
• You understand your rights under GDPR and Italian law
• You are 18 years of age or older
• You agree to receive transactional communications necessary for service provision

For marketing communications, separate opt-in consent is required and can be managed independently.